UNCOVERING THE DIMENSIONS OF ISO 9001 CERTIFICATION EXPERIENCE: AN EXPLORATORY FACTOR ANALYSIS

Authors

  • Dr.N.Somasundaram Head & Associate Professor (Retd.), Department of Management Studies, Arumugam Pillai Seethaiammal College , Thiruppattur. Author
  • R. Ravisankaran Research Scholar, Research and Development Centre, Bharathiar University, Coimbatore – 46. Author

Keywords:

ISO 9001 Certification, Parameters of Experience, Quality Management Practices

Abstract

This study investigates the multifaceted experiences of organizations after achieving ISO 9001 certification, with a focus on uncovering the underlying dimensions that shape their journey. Employing exploratory factor analysis, this research identifies key parameters that influence the certification experience, providing a comprehensive understanding of the benefits, challenges, and outcomes encountered by respondents. By shedding light on these critical factors, this study offers actionable insights for organizations seeking to optimize their quality management practices and maximize the value of ISO 9001 certification.

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Published

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Issue

Vol. 10 No. 8 (2024): EPRA International Journal of Multidisciplinary Research (IJMR)

Section

Articles

How to Cite

UNCOVERING THE DIMENSIONS OF ISO 9001 CERTIFICATION EXPERIENCE: AN EXPLORATORY FACTOR ANALYSIS. (2024). EPRA International Journal of Multidisciplinary Research (IJMR), 10(8), 25-28. https://epratrust.in/index.php/IJMR/article/view/12